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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melanie Pardes

June 17, 2025

5  out of  5
rating by Melanie Pardes
"I've been with this agency for more than 30 years. They had my back after a terrible hailstorm nearly destroyed my house, garage and truck. They also remind me to evaluate my insurance needs periodically, which has always been a money-saver, while maintaining safe coverage. Nice people, too. Highly recommended!"
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LunaticZ06 C7OWNER

June 13, 2025

5  out of  5
rating by LunaticZ06 C7OWNER
""I had the pleasure of working with Sarah Carrasco as my State Farm agent for over 10 years, and I can't say enough about her kindness and dedication. From the very beginning, Sarah's genuine care and attention to detail made all the difference. She consistently went above and beyond to ensure that I was satisfied and well taken care of. I highly recommend Sarah to anyone looking for an agent who truly cares about their clients.""
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Juan Humberto Gutiérrez

June 12, 2025

5  out of  5
rating by Juan Humberto Gutiérrez
"Muy buena atención servicio de primera calidad quiero mencionar en especial a Sarita la cual a respondido todas mis dudas y me ayudó cuando más lo necesitaba"
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Karolina Mikos

June 11, 2025

5  out of  5
rating by Karolina Mikos
"This State Farm office is the only one that I trust for all of my insurance needs. Nobody likes to pay for insurance, but I've been coming back to Pam for over 20 years, as she has consistently been the most amazing person to help me get the best coverage for the lowest rates available. She is always very patient and thourough to explain all of my options. I very highly recommend this location!"
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michael van ryn

June 8, 2025

5  out of  5
rating by michael van ryn
"Ryan and his team were wonderful in helping me obtain renters insurance for my new apartment. Specifically, Allan Herrera helped me identify my specific needs for my policy and explained exactly how my policy would meet my goals."
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Javier Martinez

June 5, 2025

5  out of  5
rating by Javier Martinez
"I'm beyond happy with my service. Joanna took very good care of me. Quick to respond any questions, very informative, detailed, and great energy. I recommed to speak to her for any of your questions."
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Edward Fritz

June 3, 2025

5  out of  5
rating by Edward Fritz
"Amazing experience. Super helpful setting up my renters insurance. Couldn’t be more grateful."
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Rajan Shahi

May 30, 2025

5  out of  5
rating by Rajan Shahi
"Joanna was incredibly helpful and professional. She explained everything clearly and thoroughly."
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Neiva Mulhern

May 29, 2025

5  out of  5
rating by Neiva Mulhern
"Joanna Bueno is amazing and has been so responsive and personable and has made sure that Im taken care of!"
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Antonio Carrillo Botello

May 15, 2025

5  out of  5
rating by Antonio Carrillo Botello
"Great experience! The service was fast, efficient, and very professional. They got me taken care of quickly with no hassle. Highly recommend for customer service and efficiency!"
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Lorena Ramirez

May 9, 2025

5  out of  5
rating by Lorena Ramirez
"Pam is the best"
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Ivan Viti

May 8, 2025

5  out of  5
rating by Ivan Viti
"Allan's the best"
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Cheryl Mucci

May 7, 2025

5  out of  5
rating by Cheryl Mucci
"Joanna, was very good explaining {and re-explaining for me) She seem to be able to know if I was over thinking"
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Marcin Zientarski

April 26, 2025

5  out of  5
rating by Marcin Zientarski
"Outstanding customer service. Friendly environment. Highly recommended!"
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Nora Carmona

April 26, 2025

5  out of  5
rating by Nora Carmona
"Mrs Joanna was very nice, professional woman who explained all aspects of insurance details. Unfortunately, we could not get insured thru State Farm at this time. Looking forward to in the near future!!!! I will definitely recommend her for a good honest quote! State Farm you are lucky to have a bilingual intellectual lady on your team!!! Thank you!"
We responded:
"Thank you for your kind words, Nora! We look forward to when we can help you and your family! - Ryan Williams"
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Sophie Eck

April 16, 2025

5  out of  5
rating by Sophie Eck
"Joanna was so helpful! She explained everything to me in detail and I look forward to working with her in the future."
We responded:
"Thank you for the kind words, Sophie! We're so glad Joanna was able to help and make everything clear. We’re excited to work with you moving forward! – Ryan Williams, State Farm Insurance Agent, Chicago IL"
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Mario Munguia

April 15, 2025

5  out of  5
rating by Mario Munguia
"Joanna is the best agent to talk to get the best prices on car and life insurance thanks for all the help Joanna we appreciate it so much"
We responded:
"Thank you so much for the kind words, Mario! Joanna is a true asset to our team, and we're thrilled to hear she was able to help you with your car and life insurance needs. We appreciate you!"
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Dale Johnson

April 8, 2025

5  out of  5
rating by Dale Johnson
"My agent Joanna was very helpful answering my questions and explaining each category for homeowners, auto and umbrella policies,. She convinced me that State Farm was what I needed. I would recommend her and appreciate all she did for us."
We responded:
"Thank you for taking the time to share your experience, Dale! We’re so glad Joanna was able to walk you through everything and help you feel confident in your coverage. Your recommendation means a lot to us!"
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Donald Madill

April 5, 2025

5  out of  5
rating by Donald Madill
"Pam has been very knowledgeable and helpful with all my insurance related questions over the years that she has been my main contact."
We responded:
"Thank you for the great feedback, Donald! Pam’s dedication and expertise make a big difference, and we’re glad she’s been your go-to over the years. We appreciate your continued trust in our team!"
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Carlos Pachecco

April 5, 2025

5  out of  5
rating by Carlos Pachecco
"Excellent service, Joanna TOP NOTCH..!"
We responded:
"Thank you, Carlos! We couldn’t agree more—Joanna is top notch! We’re so glad you had a great experience."
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Sabi

April 4, 2025

5  out of  5
rating by Sabi
"I had an excellent experience with Ryan Williams State Farm Insurance agency, and I want to give a special thank you to Joanna for all her help. She was incredibly professional, knowledgeable, and patient throughout the entire process. She took the time to explain all the options available to me and made sure I felt confident in my choices. Joanna truly went above and beyond. I highly recommend this agency and especially Joanna if you need assistance with your insurance needs!"
We responded:
"Thank you so much for your generous review, Sabi! We're thrilled to hear about your experience with Joanna—she truly goes above and beyond for our customers. It means a lot to know you felt supported, informed, and confident throughout the process. We appreciate your recommendation!"
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Vashty Arcet

March 19, 2025

5  out of  5
rating by Vashty Arcet
"Jeannie is my absolutely favorite. She is attentive , friendly , and above all very knowledgeable. She’s my go to person for explaining in detail and educating me on things I don’t know or aren’t common knowledge. She has a great attitude and is a pillar for this location , for sure! I truly feel cared for when I call in. Never pressured to sell me but always willing to help me. Ryan has the best team. Everything is always so smooth and easy to handle , truly a great experience calling up this location!"
We responded:
"Thank you, Vashty, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jimmy, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! - Ryan Williams - State Farm Insurance Agent"
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Wendy Lesinski

March 15, 2025

5  out of  5
rating by Wendy Lesinski
"Been with them for years never have a problem. Keep up the good work."
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Raikura Kuzami

March 15, 2025

5  out of  5
rating by Raikura Kuzami
"Allan is seriously great! He's so helpful!! 🙌🏾"
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Aine Haley

February 28, 2025

5  out of  5
rating by Aine Haley
"My husband and I have been state farm customers for 15+ years however my knowledge of insurance is limited until I decided to pop into your office. While I believe we have a different location assigned to us I was still greeted by one of the most patient people I've met. I've worked in customer service for years and Sara went above and beyond. She took the time to explain the ins and outs of our current policy in a way I could understand and didn't make me feel like a bother. I was debating changing insurance carriers but she convinced me otherwise. I would recommend this office to anyone needing guidance on the best insurance for them."