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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Benny Blanxs

September 12, 2024

5  out of  5
rating by Benny Blanxs
"I had a fantastic customer service experience with Jeannie from State Farm. She was incredibly informative and warmly welcoming, making the entire interaction smooth and enjoyable."
We responded:
"Jeannie will be delighted to know you had such a positive experience! I'm glad she could provide you with informative and welcoming service. If you have any further questions or need assistance in the future, feel free to reach out. - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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James Venzant

September 10, 2024

5  out of  5
rating by James Venzant
"Excellent Service from Ms. Jeannie, we appreciate all of her help."
We responded:
"James, thank you for your review! I'm glad to hear that Jeannie provided you with excellent service. We appreciate your feedback and are here for any future assistance you may need. - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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Vashty Arcet

May 1, 2024

5  out of  5
rating by Vashty Arcet
"I’ve been with this location for at least 5 years now. From car insurance to condo insurance. My favorite staff member is Jimmy. Always happy and helpful to answer any questions. Every time I’ve had a problem , he is always willing to take the time to dig deeper and to find actual solutions. Appreciate people like him. Thank you Jimmy!"
We responded:
"Thank you, Vashty, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jimmy, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! - Ryan Williams - State Farm Insurance Agent"
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carlos flores

April 17, 2024

5  out of  5
rating by carlos flores
"Gracias a Frank nos ayudó a reducir el precio de nuestra póliza y además con mejores beneficios que con la que teníamos anteriormente, de verdad lo recomiendo al 1.000% the real 🐐"
We responded:
"Carlos, ¡nos alegra saber cómo Frank pudo ayudarlo con sus necesidades de cobertura! Él es una parte clave de nuestro equipo y valoramos sus comentarios sobre lo bien que pudo ayudarlo. ¡Gracias por elegirnos como su proveedor de cobertura! - Ryan Williams - State Farm Insurance Agent | Chicago, IL"
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Reynaldo Zavarce

April 17, 2024

5  out of  5
rating by Reynaldo Zavarce
"Excellent customer service. 10000% recommend"
We responded:
"Reynaldo, we thank you so much for your generous feedback! Our office strives to ensure a seamless insurance experience, so we are happy to hear that we delivered! Please let us know if there is anything else you need! And thank you for being apart of our State Farm Family! - Ryan Williams - State Farm Insurance Agent | Chicago, IL"
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Jenny's-Shine House Cleaning Service

March 2, 2024

5  out of  5
rating by Jenny's-Shine House Cleaning Service
"My first impression of the office when I walked in was that it was clean and everybody working that day greeted me. Which made me feel very welcomed. Frank my insured agent and another employee asked me if I wanted coffee or water. Made me feel very pleasant and happy to be there. Thank youuuuu I spoke with Frank about getting insured and he gave me the best options for car insurance & business insurance. He was very knowledgeable and explained everything very detailed which I really appreciate. I been insured before and others never took their time to explain everything as it’s important to know what you’re exactly paying for & the perks and what’s included. Thank you so much Frank, I appreciate your attentiveness and customer service."
We responded:
"Thank you so much for the wonderful review! It's wonderful to hear about your positive experience at the office! A clean and welcoming environment, along with attentive and knowledgeable staff, can truly make a difference. Taking the time to explain different insurance options in detail and ensure you understand what you're paying for is very important to us. If you ever have more questions or need further assistance, we're here for you."
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Kenneth Applewhite

February 21, 2024

5  out of  5
rating by Kenneth Applewhite
"Have been with this company before Ryan joined. Have to say I am always surprised how this team stays perfectly professional and personable. Not gonna lie. When Morris retired( rip) I worried the service would lag. Happy to report it got even better. have a couple policies with them and tell family to join whenever I hear them complain about other companies.... No lizards, cavemen or eagles for us. Thanks Ryan and Crew. Big shout out to Pam!!!"
We responded:
"Kenneth, thank you so much for your kind words! We greatly appreciate your continued trust in us. It's wonderful to hear that our team's professionalism and personal touch have made a positive impact on your experience. Thank you for the shoutout for Pam! We're truly grateful for your support, and we look forward to serving you and your family for many years to come!"
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Yudaisy Pascual

February 19, 2024

5  out of  5
rating by Yudaisy Pascual
"I highly recommend this office to everyone who is looking good treat and understanding. Ryan Williams State Farm insurance office knew my needs and Frank Adrian gave me the best advice to get a new policy for my car. It was so easy to do by phone and I received all the information and documents without spending any time and money. They game me a good deal. I am so happy! Thank you very much."
We responded:
"Yudaisy, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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SILVIA URIBE

February 15, 2024

5  out of  5
rating by SILVIA URIBE
"Recomendado 100% excelente atención! Mi asesor fue frank y me dio un mejor precio que mi anterior seguro, fue súper amable y muy claro con la información que yo necesitaba. Gracias frank! ☺️"
We responded:
"¡Gracias por su reseña excepcional, Silvia! Frank es una parte importante de nuestro equipo y nos complace saber que el pudo ayudarle con sus necesidades de seguro."
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Luis Mijares

January 31, 2024

5  out of  5
rating by Luis Mijares
"They offer the best prices in the market. If you are seeking any type of insurance policy, visit this place or give them a call. Ask for Frank Adrian, who provides excellent customer service!"
We responded:
"We are grateful for the amazing review, Luis! Frank truly cares about our customers and wants to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our Ryan Williams State Farm family!"
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Charles Nehring

January 31, 2024

4  out of  5
rating by Charles Nehring
"Honest great staff always helpful!"
We responded:
"Thank you for the positive review, Charles. We appreciate you!"
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graciela hernandez

December 21, 2023

5  out of  5
rating by graciela hernandez
"Muchas Gracias a Frank Adrián por su asesoría y atención, me explicó mi cobertura con detalle , finalmente decidí cambiarme a State Farm por las ventajas ofrecidas."
We responded:
"Graciela, gracias por tomarse el tiempo para revisar nuestra agencia. Estamos muy contentos de que esté satisfecha con nuestro servicio de atención al cliente. Frank siempre cuenta una excelente atención a nuestros clientes. ¡Esperamos poder servirle durante muchos años!"
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Octavio Diaz

December 19, 2023

5  out of  5
rating by Octavio Diaz
"Great customer service by Frank!"
We responded:
"Thank you, Octavio! We are fortunate to have hard-working team members, like Frank, who do their best for our customers. Thank you for trusting us with your coverage needs!"
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Meghan Murphy

December 19, 2023

5  out of  5
rating by Meghan Murphy
"If you are looking for an insurance agent, I highly recommend Sara Carrasco at the Ryan Williams State Farm Agency. Sara was a huge help in determining my life insurance needs. I had been putting off getting life insurance for many years, but she made it a painless process. Sara was highly knowledgeable and ensured I got what my family needed. Thank you so much, Sara!"
We responded:
"Meghan, thank you! Sara is a fantastic asset to our team, and we’re glad she was able to deliver for your insurance policies. Your positive feedback means a lot to us."
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Francie Bulger

December 19, 2023

5  out of  5
rating by Francie Bulger
"Sara has always been so helpful and knowledgeable with my insurance questions, and always with a smile!"
We responded:
"Thank you for the wonderful review, Francie! Sara is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs!"
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Maribel Hernandez

December 2, 2023

5  out of  5
rating by Maribel Hernandez
"Clara es una persona excelente en el servicio que ofrece, muy atenta y aclaro todas mis dudas. Muy profesional en su trabajo."
We responded:
"Gracias por la reseña excepcional, Maribel! Estamos muy contentos de que haya tenido una gran experiencia con Clara. Estamos felices de tenerla como parte de la familia de State Farm!"
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R M Castillo

November 24, 2023

5  out of  5
rating by R M Castillo
"Excelente atención me brindó Frank Adrian, muy contenta de trabajar con State Farm."
We responded:
"¡Gracias por su reseña excepcional! Frank es una parte importante de nuestro equipo y nos complace saber que el pudo ayudarle con sus necesidades de seguro."
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michel raidi

November 22, 2023

5  out of  5
rating by michel raidi
"Great service! Frank Adrian helped me finding the right policy for my car and my rent, and such competitive price. Frank did the right follow up, he called back when I asked, and not every 2 minutes which I really appreciate it. Frank Adrian also speaks Spanish which is great Thank you Frank"
We responded:
"Thank you, Michel, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Frank, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Vanessa Marquez R

November 12, 2023

5  out of  5
rating by Vanessa Marquez R
"Excellent customer service. Frank helped me and he was very kind, I look for the best to offer me according to my needs. He did the entire treatment very quickly and I didn't have to worry about anything. He always guides me at all times. 100% recommended !"
We responded:
"Vanessa, thank you so much for sharing your wonderful experience with Frank and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Gayle Lakeview

November 9, 2023

4  out of  5
rating by Gayle Lakeview
"Been a neighborhood fix for years. Different agent now."
We responded:
"Gayle, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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David Keenan

November 7, 2023

5  out of  5
rating by David Keenan
"When we decided to switch back to State Farm the office manager, Jeannie Badillo, did a wonderful job of walking us through the process. She took all the time needed to answer all of our questions. She went above and beyond by notifying our previous insurers and mortgage company for us. We highly recommend working with Jennie if you have any insurance needs."
We responded:
"Thank you, David, for the amazing review! Our team works hard to provide a great insurance experience in Chicago and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Maria Carolina Naranjo Zurita

October 27, 2023

5  out of  5
rating by Maria Carolina Naranjo Zurita
"Excelente atención y profesionalismo de Frank Adrian. Agradecida de cada detalle que explico y los beneficios de la empresa."
We responded:
"¡Nos gusta mucho ver reseñas como esta, Maria! Gracias por tomarse el tiempo para compartir su experiencia con nuestra oficina. Esperamos poder servirle con sus necesidades de seguro por muchos años más."
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Karina Bastardo B

October 25, 2023

5  out of  5
rating by Karina Bastardo B
"Quiero compartir mi experiencia con el agente Frank de State Farm, un agente de seguros excepcional. Su servicio al cliente fue impecable, siempre dispuesto a responder mis preguntas y brindarme la información que necesitaba. Además, su conocimiento en el campo de los seguros fue evidente ya que me brindó opciones personalizadas y me ayudó a elegir la mejor cobertura para mis necesidades. Su amabilidad y profesionalismo hicieron que el proceso de selección de un seguro fuera fácil y sin complicaciones. Recomiendo ampliamente los servicios de Frank a cualquiera que busque un agente de seguros atento y confiable."
We responded:
"Karina, es genial escuchar acerca de su experiencia positiva con el agente Frank. Su servicio al cliente impecable y disposición para responder a sus preguntas son cualidades importantes para un agente de seguros. Es evidente que su conocimiento en el campo de los seguros fue de gran ayuda al proporcionarle opciones personalizadas y ayudarla a elegir la mejor cobertura para sus necesidades. Su amabilidad y profesionalismo hacen que el proceso de selección de un seguro sea fácil y sin complicaciones. Gracias por recomendar ampliamente los servicios de Frank a aquellos que buscan un agente de seguros atento y confiable. Su opinión es valiosa para otros que puedan estar buscando un agente de seguros de confianza."
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Ana Marina Martinez

October 24, 2023

5  out of  5
rating by Ana Marina Martinez
"Me gusto mucho como me atendieron muy bien"
We responded:
"Ana, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia"
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Jonathon Circelli

October 24, 2023

5  out of  5
rating by Jonathon Circelli
"Jennie was fast and efficient with helping me with all my questions and got my claim submitted right away !"
We responded:
"Thanks, Jonathon! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us. Jennie is a fantastic part of our team!"