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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Ligay

John Ligay

November 12, 2024

5  out of  5
rating by John Ligay
"If you need help with anything with insurance then call Pam Daniels at this State Farm office she is amazing at helping solve your problems."
We responded:
"Thanks, John! We're happy to hear that Pam was able to assist you so effectively. She truly is great at solving insurance issues and we're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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Laura Dume

November 5, 2024

5  out of  5
rating by Laura Dume
"I had a truly wonderful experience working with Sara Carrasco. She went above and beyond in helping me resolve the various issues I’ve been facing over the years. Her professionalism, patience, and expertise made all the difference, and I’m extremely grateful for her assistance."
We responded:
"Laura, thank you so much for sharing your experience! I'm really happy to hear that Sara was able to assist you so effectively. Her professionalism, patience, and expertise are truly valued here. We're grateful for your kind words and are always here to help with any future needs. - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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Lillian Harris

November 2, 2024

5  out of  5
rating by Lillian Harris
"Ryan is the best state farm agent. Always there when you need him. Efficient, professional and yet on your level of understanding. We have been with him over 20 years! NOW THAT'S SATISFACTION! Amanda is professional, kind and went the extra mile in helping us set up a pay date. (We are dinosaurs) And her knowledge and being so patient with us got the job done! Plus our rate went down and in today's time that was wonderful! Ryans office has great people, they just added another wonderful employee! Thank you Amanda! You rock!!!!!"
We responded:
"We love seeing reviews like this, Lillian! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Micah Pelegrino

October 21, 2024

5  out of  5
rating by Micah Pelegrino
"Sara rocks. My favorite State Farm employee! :D"
We responded:
"Sara is indeed fantastic! I'm happy to know she's your favorite. Thanks for sharing your positive experience with us! - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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Ethan Rude

October 21, 2024

5  out of  5
rating by Ethan Rude
"Call Allan, This might have been the easiest process I have ever experienced with any insurance provider. Walked through the entire process, coverage details, and got policy in force within 15 minutes. Highly recommend."
We responded:
"Ethan, I'm glad to hear that Allan made the process so smooth and efficient for you! It's wonderful that you found everything clear and quick. We appreciate your recommendation. - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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Urszula Szuster

October 15, 2024

5  out of  5
rating by Urszula Szuster
"I came into the office for help filing a claim and Sara helped me several times. English is not my first language but Sara still found a way to help me. I am very happy with Sara's help!"
We responded:
"Thank you, Urszula, for sharing your experience! I'm glad Sara was able to assist you with your claim, especially considering the language barrier. We're happy to have her on our team. If you need any further assistance, feel free to reach out. - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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Bam Bam Bam Bam

October 11, 2024

5  out of  5
rating by Bam Bam Bam Bam
"Outstanding service fast processing of payment on the phone , Sara Your the Best . Thank you"
We responded:
"Thank you, Bam, for your wonderful review! I'm glad to hear that you had an outstanding experience with our service and that Sara was able to assist you so efficiently. We appreciate your kind words and are grateful to have Sara on our team. If you need any further assistance, don't hesitate to reach out. - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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Ana Ruiz

October 11, 2024

5  out of  5
rating by Ana Ruiz
"Sara helped me with my claim, very helpful. Thank you Sara."
We responded:
"Thank you, Ana, for your wonderful review! I'm glad Sara was able to assist you with your claim and provide the help you needed. We appreciate your feedback and are always here to support you with any future needs. - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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Viktor Heredy

October 4, 2024

5  out of  5
rating by Viktor Heredy
"His team is always so helpful and friendly, thank you for the excellent service over the years!"
We responded:
"Viktor, Thank you for your kind words! I'm glad to hear that our team has been helpful and friendly over the years. We truly appreciate your continued trust and support. If you ever need anything, we're here for you. - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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Jeana Denden

October 4, 2024

5  out of  5
rating by Jeana Denden
"Ryan was extremely helpful when I got in an accident. He made the process of getting my car fixed and finding a rental car simple. Ryan goes above and beyond for his clients and I’m glad I am one!"
We responded:
"Jeana, thank you for your kind words! I'm happy we could assist you during such a stressful time. Making the process of getting your car fixed and finding a rental car simple is exactly what we aim for. Your satisfaction is important to us, and I'm grateful to have you as a customer. If you need anything in the future, don't hesitate to reach out. - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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Benny Blanxs

September 12, 2024

5  out of  5
rating by Benny Blanxs
"I had a fantastic customer service experience with Jeannie from State Farm. She was incredibly informative and warmly welcoming, making the entire interaction smooth and enjoyable."
We responded:
"Jeannie will be delighted to know you had such a positive experience! I'm glad she could provide you with informative and welcoming service. If you have any further questions or need assistance in the future, feel free to reach out. - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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James Venzant

September 10, 2024

5  out of  5
rating by James Venzant
"Excellent Service from Ms. Jeannie, we appreciate all of her help."
We responded:
"James, thank you for your review! I'm glad to hear that Jeannie provided you with excellent service. We appreciate your feedback and are here for any future assistance you may need. - Ryan Williams - State Farm Insurance Agent, Chicago, IL"
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Vashty Arcet

May 1, 2024

5  out of  5
rating by Vashty Arcet
"I’ve been with this location for at least 5 years now. From car insurance to condo insurance. My favorite staff member is Jimmy. Always happy and helpful to answer any questions. Every time I’ve had a problem , he is always willing to take the time to dig deeper and to find actual solutions. Appreciate people like him. Thank you Jimmy!"
We responded:
"Thank you, Vashty, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jimmy, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! - Ryan Williams - State Farm Insurance Agent"
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carlos flores

April 17, 2024

5  out of  5
rating by carlos flores
"Gracias a Frank nos ayudó a reducir el precio de nuestra póliza y además con mejores beneficios que con la que teníamos anteriormente, de verdad lo recomiendo al 1.000% the real 🐐"
We responded:
"Carlos, ¡nos alegra saber cómo Frank pudo ayudarlo con sus necesidades de cobertura! Él es una parte clave de nuestro equipo y valoramos sus comentarios sobre lo bien que pudo ayudarlo. ¡Gracias por elegirnos como su proveedor de cobertura! - Ryan Williams - State Farm Insurance Agent | Chicago, IL"
Profile photo of Reynaldo Zavarce

Reynaldo Zavarce

April 17, 2024

5  out of  5
rating by Reynaldo Zavarce
"Excellent customer service. 10000% recommend"
We responded:
"Reynaldo, we thank you so much for your generous feedback! Our office strives to ensure a seamless insurance experience, so we are happy to hear that we delivered! Please let us know if there is anything else you need! And thank you for being apart of our State Farm Family! - Ryan Williams - State Farm Insurance Agent | Chicago, IL"
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Jenny's-Shine House Cleaning Service

March 2, 2024

5  out of  5
rating by Jenny's-Shine House Cleaning Service
"My first impression of the office when I walked in was that it was clean and everybody working that day greeted me. Which made me feel very welcomed. Frank my insured agent and another employee asked me if I wanted coffee or water. Made me feel very pleasant and happy to be there. Thank youuuuu I spoke with Frank about getting insured and he gave me the best options for car insurance & business insurance. He was very knowledgeable and explained everything very detailed which I really appreciate. I been insured before and others never took their time to explain everything as it’s important to know what you’re exactly paying for & the perks and what’s included. Thank you so much Frank, I appreciate your attentiveness and customer service."
We responded:
"Thank you so much for the wonderful review! It's wonderful to hear about your positive experience at the office! A clean and welcoming environment, along with attentive and knowledgeable staff, can truly make a difference. Taking the time to explain different insurance options in detail and ensure you understand what you're paying for is very important to us. If you ever have more questions or need further assistance, we're here for you."
Profile photo of Kenneth Applewhite

Kenneth Applewhite

February 21, 2024

5  out of  5
rating by Kenneth Applewhite
"Have been with this company before Ryan joined. Have to say I am always surprised how this team stays perfectly professional and personable. Not gonna lie. When Morris retired( rip) I worried the service would lag. Happy to report it got even better. have a couple policies with them and tell family to join whenever I hear them complain about other companies.... No lizards, cavemen or eagles for us. Thanks Ryan and Crew. Big shout out to Pam!!!"
We responded:
"Kenneth, thank you so much for your kind words! We greatly appreciate your continued trust in us. It's wonderful to hear that our team's professionalism and personal touch have made a positive impact on your experience. Thank you for the shoutout for Pam! We're truly grateful for your support, and we look forward to serving you and your family for many years to come!"
Profile photo of Yudaisy Pascual

Yudaisy Pascual

February 19, 2024

5  out of  5
rating by Yudaisy Pascual
"I highly recommend this office to everyone who is looking good treat and understanding. Ryan Williams State Farm insurance office knew my needs and Frank Adrian gave me the best advice to get a new policy for my car. It was so easy to do by phone and I received all the information and documents without spending any time and money. They game me a good deal. I am so happy! Thank you very much."
We responded:
"Yudaisy, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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SILVIA URIBE

February 15, 2024

5  out of  5
rating by SILVIA URIBE
"Recomendado 100% excelente atención! Mi asesor fue frank y me dio un mejor precio que mi anterior seguro, fue súper amable y muy claro con la información que yo necesitaba. Gracias frank! ☺️"
We responded:
"¡Gracias por su reseña excepcional, Silvia! Frank es una parte importante de nuestro equipo y nos complace saber que el pudo ayudarle con sus necesidades de seguro."
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Luis Mijares

January 31, 2024

5  out of  5
rating by Luis Mijares
"They offer the best prices in the market. If you are seeking any type of insurance policy, visit this place or give them a call. Ask for Frank Adrian, who provides excellent customer service!"
We responded:
"We are grateful for the amazing review, Luis! Frank truly cares about our customers and wants to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our Ryan Williams State Farm family!"
Profile photo of Charles Nehring

Charles Nehring

January 31, 2024

4  out of  5
rating by Charles Nehring
"Honest great staff always helpful!"
We responded:
"Thank you for the positive review, Charles. We appreciate you!"
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graciela hernandez

December 21, 2023

5  out of  5
rating by graciela hernandez
"Muchas Gracias a Frank Adrián por su asesoría y atención, me explicó mi cobertura con detalle , finalmente decidí cambiarme a State Farm por las ventajas ofrecidas."
We responded:
"Graciela, gracias por tomarse el tiempo para revisar nuestra agencia. Estamos muy contentos de que esté satisfecha con nuestro servicio de atención al cliente. Frank siempre cuenta una excelente atención a nuestros clientes. ¡Esperamos poder servirle durante muchos años!"
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Octavio Diaz

December 19, 2023

5  out of  5
rating by Octavio Diaz
"Great customer service by Frank!"
We responded:
"Thank you, Octavio! We are fortunate to have hard-working team members, like Frank, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Profile photo of Meghan Murphy

Meghan Murphy

December 19, 2023

5  out of  5
rating by Meghan Murphy
"If you are looking for an insurance agent, I highly recommend Sara Carrasco at the Ryan Williams State Farm Agency. Sara was a huge help in determining my life insurance needs. I had been putting off getting life insurance for many years, but she made it a painless process. Sara was highly knowledgeable and ensured I got what my family needed. Thank you so much, Sara!"
We responded:
"Meghan, thank you! Sara is a fantastic asset to our team, and we’re glad she was able to deliver for your insurance policies. Your positive feedback means a lot to us."
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Francie Bulger

December 19, 2023

5  out of  5
rating by Francie Bulger
"Sara has always been so helpful and knowledgeable with my insurance questions, and always with a smile!"
We responded:
"Thank you for the wonderful review, Francie! Sara is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs!"